What a year 2020 has been – and while businesses had multiple challenges to navigate, many positive things were born from these unprecedented times. One such positive is kindness in many facets of life – not excluding kindness in the workplace
Lots of Side Effects. The Good Kind.
According to a study by PubMed, kindness in the workplace has contagious side-effects to the tune of 278% transference of positive social behaviors and health benefits in the following ways:
- Increased productivity
- Boost of employee morale
- Better customer experience
- Higher happiness factor – Increased serotonin levels lead to stabilized mood, happiness, and feelings of well-being.
- Overall increase in health – An increase in oxytocin levels is known to lower blood pressure and cortisol (stress hormone) levels, and is great for the cardiovascular system.
Keeping It Together While Working Apart
With the dynamics of office life changing to work from home, the high fives and in person meetings have been replaced with isolation and zoom calls. We still get the job done, however, we can all agree that there is a symbiotic energy when working in the same office with other people on the same mission.
Cultivating this culture of compassion and kindness may be more difficult with increased physical distance, but what better way to keep your team together and morale up than through kindness.
Ultimately, the study proved that the receivers weren’t the only ones benefiting from the acts of care and kindness. The givers benefited by injecting the entire team with the positive side effects, if we can even call them side effects.
Nice Guys Don’t Finish Last
The truth is there is a greater universal need and awareness of spreading kindness than ever before, and since companies are made up of people, it would be an opportunity missed not to lead with gratitude and kindness.
Kindness Inside Spreads Kindness Outside
When a brand has a reputation for being kind, their customers are deeply subscribed to what the company stands for, and the brand no longer has to compete with others merely on product, service, or price. That elevates them into a different league – their customers WANT them to do well, will provide supportive feedback and increase awareness by telling everyone about the brand they love.
Acts of Kindness For Everyone.
You can make someone’s day in the following easy ways:
- Make a point of complimenting people in a sincere fashion.
- Bring a snack or dessert to share at the office.
- Write a handwritten note expressing gratitude.
- Offer help to an overwhelmed teammate.
- Surprise a teammate with a cup of coffee in the morning.
Here are a pair of articles we put together with more ideas on how to make someone’s day:
Kindness: The Positive Sum Game
Everyone’s a winner, the giver, the receiver, your products & services, and clients.
“If you have the power to make someone’s day, you’d be absolutely crazy not to.”